I know that Koi Food is a bit of a touchy subject around here, although I honestly have never figured out why (I must have missed those posts).
But for quite a while now I've been wanting to try Kenzen Breeders Choice. Time and again on various sites I've read good things about it and many folks have reported good improvements both in fish quality as well as water quality due to less waste.
I've used Blackwater Gold-N (with Hikari Wheat Germ in cool temps) for a long time. Blackwater just doesn't seem to be of the same quality that it once was, and my water ends up a lot dirtier IMO although I'm still feeding the same amount and doing the same things otherwise. So I decided to try Kenzen.
The reason I'm posting this here now is to tell you how impressed I was with Bill Putnam at SkagiTek! I have never, and I do mean NEVER, had the pleasure of dealing with someone in this business who was so genuine, kind, patient, helpful and informative. He was just awesome. He was willing to sit and discuss fish feeding, pond problems, pond construction, any question I had he cordially answered.
You get a sense that he's not in it for the money, he's in it for the love of the trade, the koi, the knowledge, the sharing, the people.
Sometimes you "meet" someone and walk away feeling so much better than you did before just for having met them. He's one of those people. I never met him before, but I'll happily deal with him in the future and refer everyone I can.
* In fairness to note that in my search for Kenzen I had also sent an inquiry to Kloubec Koi and Ellen very kindly responded with SkagiTek's contact info (I had written to them both). I doubt Ellen would remember me but I met her once many years ago at the Allentown Koi show and she and her husband were lovely, introduced themselves to me and invited me to their shop. Unfortunately I was never able to go.